Terms & Conditions
Effective Date: 12/10/2024
Last Updated: 12/12/2024
Welcome to Cosmetic Cove! These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing or using our website, you agree to comply with and be bound by the following terms. If you do not agree with any part of these terms, you must not use our services.
1. General Information
1.1 Cosmetic Cove is a cosmetic store offering a variety of beauty and skincare products.
1.2 Our website and services are intended for users aged 18 and above. Minors may use our services only with the involvement of a parent or guardian.
1.3 By placing an order, you confirm that you are legally capable of entering into binding contracts.
2. Product Information and Availability
2.1 We strive to ensure accurate descriptions and images of all products. However, colors may vary due to display settings on your device.
2.2 Product availability is subject to change without notice. We reserve the right to limit quantities or discontinue products at any time.
3. Pricing and Payments
3.1 All prices are listed in LKR and are subject to change without prior notice.
3.2 We accept credit/debit cards, digital wallets. Payment must be received in full before your order is processed.
3.3 In case of pricing errors, we reserve the right to cancel orders and provide a full refund.
4. Shipping and Delivery
4.1 Shipping costs and estimated delivery times are displayed at checkout.
4.2 Delivery times may vary due to factors beyond our control, such as customs delays or courier issues.
4.3 Cosmetic Cove is not responsible for lost or damaged packages once they leave our facility.
5. Returns and Refunds
5.1 Returns are accepted within 14 days of delivery for unopened, unused items in their original packaging.
5.2 Refunds will be issued to the original payment method after inspection of returned items.
5.3 Sale items and gift cards are non-refundable.
5.4 Return shipping costs are the responsibility of the customer unless the return is due to our error.
6. User Conduct
6.1 You agree to use our website only for lawful purposes and in a way that does not infringe the rights of others.
6.2 Unauthorized use, such as hacking or introducing viruses, is strictly prohibited.
7. Intellectual Property
7.1 All content on our website, including text, graphics, and logos, is the property of Cosmetic Cove and is protected by copyright laws.
7.2 You may not reproduce, distribute, or modify any content without prior written consent.
8. Limitation of Liability
8.1 Cosmetic Cove is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.
8.2 Our liability is limited to the purchase price of the product in question.
9. Privacy Policy
9.1 Your personal information is handled in accordance with our Privacy Policy. Please review it to understand how we collect, use, and protect your data.
10. Changes to Terms and Conditions
10.1 We may update these Terms and Conditions at any time. The updated terms will be posted on our website with the effective date.
10.2 Continued use of our website indicates your acceptance of the revised terms.
11. Contact Us
If you have any questions or concerns, please contact us at:
Email: support@cosmeticcove.lk
Phone: 0771138594
Thank you for choosing Cosmetic Cove! We appreciate your trust and look forward to serving your beauty needs.